Warranty & After-Sales
At SpeedX Auto, we believe that our responsibility extends beyond selling new energy vehicles. As a new energy vehicle company based in China, we are committed to providing exceptional after-sale services to our global customers.
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SpeedX Auto After-sales Service
At SpeedX Auto, we believe that our responsibility extends beyond selling new energy vehicles. As a new energy vehicle company based in China, we are committed to providing exceptional after-sale services to our global customers.
Our comprehensive after-sale service offerings ensure customer satisfaction, vehicle performance, and long-term support. With a dedicated team of experts, cutting-edge technology, and a customer-centric approach, we strive to exceed expectations and build lasting relationships with our valued customers.
Take Care of Your EVs. End-to-end.
Our comprehensive after-sale service offerings ensure customer satisfaction, vehicle performance, and long-term support.
Warranty Coverage
Standard Warranty: All our exported new energy vehicles come with a standard warranty period to cover manufacturing defects and faulty parts.
Software Updates and Upgrades
Over-the-Air Updates: We offer over-the-air software updates and upgrades for our new energy vehicles, enhancing security, performance, and adding new features. This ensures that your vehicle stays up-to-date with the latest technology advancements even after purchase.
Genuine Spare Parts
Genuine Parts Supply: As an authorized new energy vehicle manufacturer, we supply only genuine spare parts designed specifically for our vehicles. Our spare parts inventory ensures quick availability and seamless replacements, maintaining vehicle reliability.
Maintenance and Servicing
Preventive Maintenance Programs: We encourage regular maintenance to keep your new energy vehicles running smoothly. Our maintenance programs ensure vehicle longevity, improved efficiency, and optimal performance.
Quality Inspection
Gather all relevant documentation, including vehicle registration, export/import papers, and any manufacturer or government certifications.
Interior Inspection
Inspect the vehicle’s interior, checking the overall cleanliness, condition, and functionality.
Test all electrical components, such as lights, air conditioning, infotainment system, and dashboard controls.
Test Drive
Take the vehicle for a test drive to evaluate its performance, handling, acceleration, braking, and overall driving experience.
Pay close attention to any abnormal noises, vibrations, or other issues that may arise during the drive.
Customer Education and Training
User Manuals and Guides: We provide comprehensive user manuals and guides to assist customers in understanding vehicle features, functions, and maintenance tasks
Need support? We're 24/7/365 at your service!
24/7 Helpline: We provide a 24/7 helpline to address any technical queries and assist customers in troubleshooting issues remotely. Our knowledgeable support staff is trained to guide customers through technical challenges promptly and effectively
